Cassie Spaulding
Director of Customer Support
Cassie Spaulding is an experienced client success leader who partners with law firms to help them amplify their message, strengthen their brand presence, and maximize the long-term value of their podcasting strategy. With a background that spans operations, account management, and marketing, Cassie brings a uniquely comprehensive approach to client success. She is known for building strong, trust-based relationships, streamlining complex workflows, and proactively identifying opportunities for growth and improvement.
At The Legal Podcast Network, she acts as the single point of contact for clients, guiding them through each stage of the process while the broader team handles the heavy lifting behind the scenes. Her role is to make podcasting effortless by removing complexity, streamlining communication, and ensuring every detail is handled with care.
Cassie’s philosophy is simple: exceptional service is not just about delivering results, but about anticipating needs, removing obstacles, and becoming a true extension of her clients’ teams. Her dedication to excellence and long-term partnership makes her a trusted ally to every firm she supports.
Zoe Nkosi
Client Success Specialist
Zoe Nkosi makes things happen, consistently. With 10+ years of client experience across financial services, sales, and team training and coaching, she has a track record of hitting targets and earning promotions to lead and train teams. She loves helping clients reach their goals and thrives on finding creative solutions to problems. Her experience teaching English in South Korea taught her to explain anything clearly and put people at ease. Zoe is also passionate about organic skincare and can’t live without good music.
Gemma Valentine
Client Success Specialist
Gemma Valentine is a Client Success Specialist with over five years of experience in AdTech, Marketing, and Content Creation. She currently resides in the DFW Area, and appreciates brewing a complex coffee in the morning at home and spending time with her pets.